Terms & Conditions
Lora Perry / SoulPreneur Prosperity Academy
Last updated: March 9, 2026
These Terms & Conditions ("Terms") form a binding agreement between UUU, LLC d/b/a "Lora Perry" and "SoulPreneur Prosperity Academy" ("Company," "we," "us," or "our") and you ("you" or "User") regarding your access to and use of our websites (including www.loraperry.com and www.soulpreneur.academy, and related subdomains), programs, courses, communities, coaching, events, digital products, and any other services we provide (collectively, the "Services").
By visiting our sites, purchasing, enrolling, booking, or otherwise using the Services, you agree to these Terms and to our Privacy Policy (linked in the site footer). If you do not agree, do not use the Services.
1) Who We Are & How to Contact Us
Entity: UUU, LLC d/b/a "Lora Perry" and "SoulPreneur Prosperity Academy"
Mailing (Lora Perry): Auburn, WA 98002, United States
Mailing (SoulPreneur Prosperity Academy): 1950 130th Avenue NE, Suite 5, Bellevue, WA, United States
Email: [email protected]
2) Eligibility & Accounts
You must be at least 18 years of age to use the Services. By agreeing to these Terms you confirm you meet this requirement and have the legal capacity to enter a binding agreement.
You are responsible for the accuracy of your account information and for keeping your login credentials secure. Do not share your login with others.
We may suspend or terminate accounts for suspected abuse, nonpayment, content sharing violations, or any other breach of these Terms.
3) Purchases, Billing & Subscriptions
Prices & Taxes
Prices are shown in U.S. dollars (USD) at checkout and may change prospectively. Applicable taxes are added as required by law.
Payment Authorization
By completing a purchase, you authorize us (and our payment processors, e.g., Stripe) to charge your selected payment method for all purchases, installments, renewals, and applicable taxes or fees. We do not store your full payment card details.
Payment Plans / Installments
Where a payment plan option is offered, enrolling constitutes a binding commitment to pay the full program fee across all scheduled installments. A payment plan is not a trial.
Starting a payment plan means you are agreeing to pay the total amount in full, regardless of whether you complete the program or choose to stop participating. Stopping participation does not cancel your remaining payment obligations.
All installments will be automatically charged to your payment method on the scheduled dates.
It is your responsibility to ensure your payment method remains valid and funded.
If a payment fails, we will attempt to retry. We reserve the right to suspend your program access until the account is current.
If an installment remains unpaid for more than 7 days past its due date, we reserve the right to pursue the outstanding balance through collections or available legal remedies.
We may include a clearly disclosed installment administration fee where applicable.
Auto-Renewing Subscriptions & Memberships
If you enroll in a subscription or membership, it will auto-renew at the interval shown at checkout until you cancel. We will send renewal notices where required by law.
How to Cancel a Subscription
You can cancel any auto-renewing subscription at any time by either:
Using the account portal (link provided in your receipt or on your dashboard), or
Emailing [email protected] with the subject line "Cancel Subscription" from your account email address.
Cancellations take effect at the end of the current billing period unless otherwise stated. No partial refunds are issued for unused time within a billing period unless required by applicable law.
4) Refund Policy
We stand behind our work and want you to feel confident investing with us. Our refund policy is designed to be fair to both parties, recognizing that our programs involve significant preparation, content delivery, and personal time.
Standard 14-Day Refund Window
We offer a 14-day refund window from the date of purchase for most programs and courses, unless a different policy is expressly stated on the sales or enrollment page for that product. To request a refund, email [email protected] with your name, order details, and reason for the request. Approved refunds will be processed within 10 business days.
Refund Exclusions
Refunds are not available under the following circumstances:
Course/program content accessed beyond Module 1. If you have accessed more than the first module or more than 25% of a program's content (whichever is less), a refund is not available. Please review introductory content carefully before proceeding if you are unsure.
After a 1:1 coaching session has been delivered. Once a scheduled session has taken place, that session is non-refundable. For packages, the per-session value of any completed sessions will be deducted from any eligible refund.
Digital downloads once accessed or delivered. Digital products, templates, workbooks, and downloadable resources are non-refundable once accessed or delivered.
Events and workshops after attendance. Tickets to live or virtual events, workshops, and intensives are non-refundable once the event has commenced or you have attended, even in part.
After the 14-day window. No refunds will be issued after 14 days from the date of purchase, regardless of content accessed.
Non-Refundable Items
Payment plan administration or processing fees
Bonuses, extras, or complementary resources included with a program
Personalized materials created specifically for you (e.g., custom plans, written feedback, bespoke resources)
Results Disclaimer
We do not offer refunds on the basis of dissatisfaction with results. Outcomes from coaching and personal development depend heavily on individual effort, commitment, and circumstances beyond our control. A difference between expected and actual outcomes does not constitute grounds for a refund.
Chargebacks
If you initiate a chargeback or payment dispute with your bank or card issuer without first contacting us to attempt resolution, we reserve the right to immediately revoke access to all programs and content, dispute the chargeback with supporting documentation, and pursue recovery of amounts owed. We encourage you to contact us first at [email protected] — we are always willing to work things out directly.
Nonpayment on Installment Plans
If you miss a payment on an installment plan, we may suspend your access to materials, communities, or sessions until payment is received. Amounts already paid are non-refundable if you choose not to continue.
5) Cancellations & Rescheduling (1:1 Coaching)
Cancellations or reschedules made at least 48 hours before a scheduled session: no charge; the session credit is retained.
Cancellations or reschedules made less than 48 hours before a scheduled session: the session will be forfeited with no credit or refund.
No-shows (failing to attend without notice): the session is forfeited with no credit or refund.
We reserve the right to reschedule sessions with reasonable notice. In the rare event we cancel a session, we will offer an alternative time at no additional cost.
6) Coaching & Professional Disclaimers
Our coaching, courses, and content are educational and informational in nature. We are not medical doctors, psychologists, therapists, lawyers, accountants, or financial advisors. Nothing in our Services constitutes medical, mental health, legal, financial, or tax advice. You are solely responsible for your own decisions and results. Always consult qualified professionals for advice specific to your circumstances. No guarantees of outcomes are made or implied.
7) Community & Group Coaching
Conduct. Be respectful; no harassment, hate speech, bullying, spam, unsolicited promotion, or unlawful content. We may moderate, remove content, restrict features, or suspend/remove members for violations — without refund.
Visibility. Your display name, profile, posts, and comments in community areas may be visible to other members. Direct messages and small-group spaces are not public but may be accessed by our team and service providers for moderation and safety purposes.
Recordings. Group coaching calls, workshops, and events may be recorded (audio/video and chat). We will disclose when a session is being recorded. Your name, voice, image, and chat contributions may appear in replays made available to participants (and, where disclosed, to future cohorts). If you prefer not to be recorded, keep your camera off, use a display name, or watch the replay if available.
Sensitive information. Please avoid sharing sensitive personal information (e.g., health, financial, or spiritual details) in public community spaces. If you voluntarily share such information, we use it only to deliver the Services and never for advertising or retargeting.
8) Intellectual Property & Permitted Use
All content within our Services — including courses, curricula, worksheets, frameworks, templates, videos, audio, replays, live session materials, community content we author, websites, graphics, trademarks, and brand elements — is owned by UUU, LLC or licensed to us and protected by applicable intellectual property laws.
Your purchase grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use purchased content for your own personal or internal business use, as specified in the product description. You may not:
Copy, reproduce, redistribute, republish, upload, share, sell, or sublicense any program content
Share login credentials or grant access to others
Record, stream, or repost paid sessions or content without our prior written consent
Use our content, name, brand, or likeness to create competing products or for promotional purposes without written permission
Violations may result in immediate termination of access without refund and may expose you to legal liability.
9) AI Tools Within Programs
Certain programs and courses may include access to AI-powered tools as part of the learning experience. By using these tools, you acknowledge and agree that:
AI-generated content is for educational and informational purposes only and does not constitute professional advice (legal, financial, medical, or otherwise).
You are responsible for reviewing, verifying, and taking ownership of any AI-generated output before applying it in your business or personal life.
Information you enter into AI tools within our platforms may be processed in accordance with our Privacy Policy and the terms of our AI tool providers.
We do not guarantee the accuracy, completeness, or fitness for purpose of any AI-generated content.
10) User Content & Testimonials
If you submit, post, or upload content (comments, posts, homework, chat, feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display it to operate the Services and the Community.
Testimonials: With your explicit written or electronic consent (e.g., via a consent form or email confirmation), we may feature your testimonial, name, and likeness in our marketing. You can withdraw consent at any time for future use by emailing [email protected]. Previously published materials may take reasonable time to update; archived or cached copies may persist temporarily.
11) Electronic Communications & SMS
By creating an account or making a purchase, you consent to receive electronic communications related to your account and Services (receipts, notices, updates). These are transactional in nature and cannot be opted out of while your account is active.
SMS marketing: If you opt into SMS communications, you consent to receive recurring automated marketing text messages from Lora Perry / SoulPreneur Prosperity Academy. Message types include: promotional offers, course updates, event reminders, and coaching check-ins. Frequency varies (typically 2-6 messages per month). Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out at any time; reply HELP for assistance. We comply with applicable TCPA/FCC rules including the FCC's 2024 one-to-one consent requirements.
12) Third-Party Tools & Links
We use and may link to third-party tools and platforms (e.g., Stripe for payments, Zoom for video, GoHighLevel for CRM/community, Google Analytics/Ads for analytics and advertising, AI tool providers). We are not responsible for third-party sites, tools, or their policies. Review their terms and privacy notices before use.
13) DMCA / Copyright Complaints
We respect intellectual property rights. If you believe content on our sites infringes your copyright, please send a DMCA notice to:
DMCA Agent: UUU, LLC, 1950 130th Avenue NE, Suite 5, Bellevue, WA, United States
Email: [email protected]
Your notice must include: (a) your contact information; (b) identification of the copyrighted work and the allegedly infringing material with its URL; (c) a statement of good-faith belief that the use is not authorized; (d) a statement under penalty of perjury that your notice is accurate and you are the copyright owner or authorized agent; and (e) your physical or electronic signature.
14) Disclaimer of Warranties
THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO GUARANTEES OF SPECIFIC OUTCOMES OR RESULTS ARE MADE OR IMPLIED.
15) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS OR REVENUE; LOSS OF DATA; BUSINESS INTERRUPTION; OR SUBSTITUTE SERVICE COSTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain liability limitations; in those cases, limitations apply to the fullest extent permitted by applicable law.
16) Indemnification
You agree to defend, indemnify, and hold harmless UUU, LLC and its owners, employees, agents, and contractors from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from your: (a) use of the Services; (b) breach of these Terms; (c) violation of any law or third-party rights; or (d) content you submit, post, or transmit through our platforms.
17) Dispute Resolution, Governing Law & Arbitration
Governing Law & Venue
These Terms are governed by the laws of the State of Washington, without regard to conflicts of law principles. Except as provided below, you agree to the exclusive jurisdiction of the state and federal courts located in King County, Washington for any matter not subject to arbitration.
Informal Resolution First
Before filing any claim, you agree to email us at [email protected] with a brief written description of the dispute and your contact information. We will attempt to resolve it informally within 30 days. If we cannot reach a resolution, the claim may proceed as described below.
Binding Arbitration
Except for small-claims matters and requests for injunctive relief (see below), you and we agree to resolve any and all disputes, claims, or controversies arising out of or relating to the Services or these Terms by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act (FAA) governs this agreement to arbitrate. There is no judge or jury in arbitration — the arbitrator decides the dispute.
Small Claims Option
Either party may bring an individual claim in small-claims court in King County, Washington (or in your county of residence if the AAA rules permit) instead of arbitration.
Class Action & Representative Waiver
All claims must be brought on an individual basis only. No class, collective, consolidated, private attorney general, or representative actions are permitted — whether in arbitration or in court. The arbitrator may not consolidate claims or preside over any representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim must be litigated in court; the remainder of this Section 17 continues to apply to all other claims.
Arbitration Procedures
AAA Consumer Arbitration Rules apply (see adr.org). Arbitration will occur in King County, Washington, or — to minimize burden — by video/teleconference or document review. The arbitrator may award the same damages and relief that a court could, including injunctive or declaratory relief in favor of the individual party only.
Arbitration Costs
AAA rules govern fees. Where required by the AAA Consumer Rules or applicable law, we will pay or reimburse arbitration filing, administration, and arbitrator fees to ensure the process is accessible. The arbitrator may award fees and costs to the prevailing party only as permitted by applicable law.
Injunctive Relief Carve-Out
Either party may seek temporary or preliminary injunctive relief in court to protect intellectual property, confidential information, data security, or to address misuse of the Services, pending a final decision by the arbitrator.
30-Day Arbitration Opt-Out
You can opt out of the arbitration agreement (but not the rest of these Terms) by emailing [email protected] with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. Include your full name, account email, and a statement that you are opting out. If you opt out, both parties consent to the exclusive jurisdiction of the courts in King County, Washington.
Severability of This Section
Except for the class/representative waiver paragraph, if any part of this Section 17 is found unenforceable, the remainder will still apply. If the class/representative waiver is unenforceable as to a specific claim, that claim proceeds in court, not arbitration.
18) Termination
We may suspend or terminate your access to the Services (including communities and programs) for violations of these Terms, nonpayment, fraud, content sharing violations, or misuse. In cases of termination for cause, no refund will be issued.
You may stop using the Services at any time, subject to the payment obligations in Section 3. The following sections survive termination: intellectual property, payments owed, disclaimers, limitations of liability, indemnification, and governing law.
19) Changes to the Services or Terms
We may update the Services and these Terms from time to time. Material changes will be posted on our sites and, where required, we will provide additional notice (e.g., by email). Changes apply prospectively. Your continued use of the Services after changes become effective constitutes your acceptance of the updated Terms.
20) Miscellaneous
Assignment. You may not assign your rights or obligations under these Terms. We may assign to an affiliate, successor, or in connection with a business transfer.
Severability. If any provision is found unenforceable, the remaining provisions continue in full force and effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it in the future.
Entire agreement. These Terms, our Privacy Policy, and any product-specific terms or enrollment page disclosures constitute the entire agreement between you and us regarding the Services and supersede all prior discussions or agreements.
21) Contact Us
Questions about these Terms? We're happy to help.
Email: [email protected]
Mail (Lora Perry): Auburn, WA 98002, United States
Mail (SoulPreneur Prosperity Academy): 1950 130th Avenue NE, Suite 5, Bellevue, WA, United States
